Devices paired with Altro Smart Lock
Can I login to Altro Smart app in two different mobile phones at the same time?
As a user you might wish to operate your Altro Smart lock from two or more different mobile phones at the same time using the same user profile. However due to security reasons, user is allowed to login and operate the Altro Smart lock only from one ...
What if my phone is dead?
If your phone is dead, you can still operate your Altro Smart lock 2 ways: You can use the Physical Key provided with Altro Smart Lock to operate the lock. You can use your assigned Passcode for operating the lock. Simply long-press the doorbell ...
If you want to access the Altro Smart lock from a different device
Simply download the Altro Smart App from App Store or Play store. Login to the Altro Smart App from your already registered email ID and password. Once logged in, you can operate the Altro Smart lock from the new device.
What do you do if your phone is lost?
If your phone has been lost or stolen and you feel your Altro Smart lock could be compromised, you can disable the Altro Smart lock access immediately from your lost phone by login into Altro Smart app from a different phone. Download the Altro ...