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How Altro Smart Works
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    • Recent Articles

    • How To Resolve Deadbolt Latch Alignment Issue

      ​ Also see- Altro Smart Lock Model X Door Preparation video: https://youtu.be/n7Lgop9bYgA

    • Altro Smart Lock and Google Home Integration

      Altro Smart Lock can be integrated with Google Home. Follow the below steps- 1. Open Google Home App 2. Go to Add and manage 3. Go to Setup device 4. Click on Works with Google 5. Search Altro Smart 6. Authorize and add devices Google Home Skill link ...

    • Latch does not rotate OR Latch rotates only when the key is inserted

      You should check the alignment of the latch, lock cylinder, and inside unit knob rotation in the installation process. These need to be in sync to rotate the knob in a correct manner. The outer unit lock cylinder tailpiece needs to be rotated to ...

    • Altro Smart Lock Battery not working

      Please check the below steps to determine if the battery is working: 1. Are you able to see LED light when the battery pack is connected for charging? Green means battery pack is 100% charged and Red means battery pack is being charged. For charging ...

    • How does Auto Unlock feature work?

      Zero Touch Technology automatically unlocks your door! With your new Altro Smart Lock, the smart lock connects with your phone and can automatically unlock your door when you arrive, so you can go keyless.  To enable Auto unlock, go to- Device ...

    • Popular Articles

    • How does the Altro Smart Cloud Subscription work?

      Stay up to date and review your locks access, activity, alerts, logs, and more for up to 30 days. For more details, visit here. 

    • I get 'No devices found' and/or 'Altro not found!' when I scan for Altro Smart Lock. What to do?

      Altro Smart Lock mobile application connects to your Altro Smart Lock device for device SETUP and other settings updates using Bluetooth. The mobile application scans for the smart lock and connects with it. In case no smart lock device is found ...

    • Altro Smart Lock Overview

      The Altro Smart is a keyless all-in-one video and audio enabled smart lock you can control from your smart phone. With the 1-way video and 2-way audio feature, you can see who is at your door and speak to them from anywhere. With built-in Wi-Fi, the ...

    • Locking and unlocking your Altro Smart Lock

      There are different ways to lock and unlock your Altro Smart lock: Access Code: The Altro Smart lock comes with an embedded smart touch keypad. The touch keypad comes live and gets illuminated when user long presses the doorbell button for more than ...

    • Altro Smart Lock and Amazon Alexa Integration

      Altro Smart Lock can be integrated with Amazon Alexa. Follow the below steps- 1. Open Amazon Alexa App 2. Go to More 3. Click on Skills & Games 4. Search Altro Smart 5. Click on Enable Skill Start by saying ''Alexa, lock the main door'' ''Alexa, is ...